FAQ

Dispatch Time:

Please note that each order is carefully handmade. To give each order the time and care it deserves I have a processing time of seven working days. I will always try to get them out sooner however, during the holiday season it is busier than usual so please bare this in mind when shopping gifts!

Once your order has been made it will be placed in a reusable organza bag then wrapped in tissue paper and sealed with a sticker. This is then packed into an eco-friendly mailer box. This makes it perfect for gifting or a treat to yourself.

Once it is on its way to you, you will receive an email confirmation with your Royal Mail tracked 48 tracking details. This way you can follow its journey to your doorstep! Delivery typically should take 2-3 working days for UK shipping.

Refund & Exchange Policy:

Due to hygiene reasons, please note that all earrings are non-returnable. All items are handmade to order so it is important to note that I do not offer returns. However, if you receive an item that is incorrect, damaged or you have any other concerns with your order please do get in touch and I will always do my very best to resolve any issues you may have.

International Orders:

UK orders are always sent with tracked shipping. However, with international orders depending on your location, you can choose to opt for tracked or standard shipping. I do recommend you choose tracking as (very rarely) parcels can be held up or go missing and it is much smoother being able to always keep an eye on it.

Please note that daintiestdesigns does not cover custom fees or import taxes that may apply in your country. These charges are not included in the cost of shipping and can vary so it is important to be aware of what these regulations are in your country.

Additional Info:

For more information, customer reviews, updates on restocks, new product launches and discount codes please follow my Instagram and TikTok pages @daintiestdesigns. Over the holiday season I will be posting lots of behind the scenes, discounts and more!